About data Artisans
data Artisans was founded by the original creators of Apache Flink®, a powerful open-source framework for stateful stream processing. In addition to supporting the Flink community, data Artisans provides dA Platform, a complete stream processing infrastructure that includes open-source Apache Flink. dA Platform makes it easier than ever for businesses to deploy and manage production stream processing applications.
This data sheet provides a detailed overview of the support services by data Artisans. As a data Artisans customer, you have a wide range of support options at your disposal. Whether it’s about finding answers to your questions or getting guidance with critical issues, our team is here to help.
This data sheet contains information about the following:
- Support levels
- Support process
- Target response times and SLAs